Bed bugs may be the dirtiest words in the hospitality industry. These two words have the potential to send shivers of fear down the spines of hotel and resort managers and have them running to the nearest pest exterminator. But can you imagine the horror of seeing a nasty online review of bed bug infestation at your hotel? You know that one bad review with those chilling words can spread like wild fire across the internet, and has the potential to seriously damage your hotel’s … Continue reading Are Reviews of Bed Bugs Destroying Your Reputation?