Suprise! Food Inspection Surprise food inspections are the epitome of a restaurant manager’s worst nightmare. This is usually make-it or break-it time. If you aren’t adequately prepared then it is usually the latter. Imagine the consequences. Failing grades about your restaurant’s food safety program posted at the entrance for all customers to see when they visit. Fines Or Violations Major fines or violations costing you tens of thousands of dollars. Or even worse, the shutdown of your restaurant. Of course, there is the well-being of…Continue Reading “Four Practices Restaurant Managers Can Do to Prepare for Surprise Food Inspections”
If a customer sees, hears, or smells a pest in your restaurant their is no-turning-back for that customer or for your restaurant. So…what can you do to prevent this?
Are you opening up a new restaurant and looking for ways to lighten your load financially? Then consider the possibility of leasing your commercial kitchen equipment. If you are working within a limited budget, outfitting your kitchen with leased equipment may make the most sense and can save you loads of money during the initial start-up phase. It may also be the best decision for your restaurant’s future. The Upside of Leasing Initial cost savings Buying new kitchen equipment can be a very expensive endeavour….Continue Reading “Why Leasing Restaurant Equipment May Be a Wiser Choice”
Is the air at your hotel hazardous to your guest’s health? According to the US Environmental Protection Agency, the air you breathe indoors can be up to 100 times more polluted than the air you breathe outside. In a confined hotel room, this level of pollution can even be higher. Contaminants In The Air Air-borne contaminants such as mold, mildew, dust, smoke, and other contaminants are physically trapped within your guest rooms and pose a real threat to your customers, especially ones with allergies or…Continue Reading “Five Reasons You Need To Clean Up Air Quality In Your Hotel”
Espresso has been firmly entrenched in the Australian coffee culture since World War II. As a café owner wishing to capitalize on this growing global trend, choosing the right espresso machine for your business may be the most daunting task of all. Types of Espresso Machines Based on your business preferences and customer needs, there are two general types of espresso machines to choose from. Super-Automatic This is the “do it all for you” machine and boasts the advantage of having the espresso machine do…Continue Reading “What Espresso Machine Is Right For Your Café”
Creating a staff roster for your hospitality establishment is more than just penning an employee’s name in a time slot that needs to be filled. It’s an endeavor of balance, productivity, and management. Productive Team Get it right and you have a productive team working in unison and a smoothly-run establishment. You have the right staff on shift at the right time, and customers leave happy and satisfied. Get it wrong and disaster strikes. No shows, schedule conflicts, and under-staffing take center stage, and staff…Continue Reading “Six Scheduling Tips To Create A Productive Staff Roster”
Listeria monocytogenes. Salmonella enterica serovar Typhimurium. Staphylococcus aureus. Pathogens If these pathogens scare you, can you imagine if you found these things lurking in your soft serve ice cream machine! This risk is real and there have been many documented cases of people getting severe food poisoning from eating Listeria-contaminated soft serve ice cream. Preventive Steps As an owner of an establishment that offers soft serve ice cream on the menu, what preventive steps can you take to avoid harbouring such deadly micro-organisms in your…Continue Reading “How To Properly Clean And Sanitize Your Soft Serve Ice Cream Machine”
In Hospitality you know that there are rarely weekends or evenings for operators and employees. In Hospitality when everyone else is enjoying holidays your working! This also means that you have to pay premium rates to employees who give up their holidays to work. No Break In Sight Also, recent news from the Sunday Morning Herald from the article, Full cuts to Sunday penalty rates delayed until 2020, stated that: “Fair Work Commission, has ruled that the reductions to existing penalty rates of up to…Continue Reading “3 Ways To Stay Open Late Without Losing Money”
There comes a time in every restaurant and café owners’ business when they are faced with a harsh reality…the cost of running their business is more than the profits coming in.
Therefore, in lieu of worker shortages in Queensland, understanding how to retain star employees is key to operating your business.
So, How do we retain star employees?